Working at CSX

Management Benefits

If you were a management employee enrolled in the CSX Medical Plan, your active benefits will end on the last day of the month in which your termination or retirement occurs.

For questions about retiree benefit eligibility, review Knowledge Articles in Direct Access (link on left).

Benefits Contacts

Benefits for Non-Medicare Retirees or retirees with non-medicare eligible dependents:

CSX Benefits Service Center
Direct Access

Benefits for Medicare-Eligible Retirees: Via Benefits 
MetLife 1-800-638-6420
401(k) Savings Plan 1-888-CSX-401K
Empower Retirement
CSX Pension Plan CSX Pension Center
Death Notification: Employee Service Center 
Railroad Retirement Questions Railroad Retirement Board


CSXtra Summary Plan

For a copy of the CSXtra Summary Plan Description, access Direct Access from the tab on the left.